Refund policy
We want you to be completely satisfied with your Ritz Clothing purchase. If you're not happy with your order, here's what you need to know about returns:
1. Returns:
- You have 7 days from the delivery date to return items.
- Items must be unused, unworn, and in their original packaging with tags.
NOTE: All customers will be handled following the Sops.
2. How to Return:
- Contact us at [ritzpakistan4@gmail.com] within 7 days of delivery with your order number and reason for return.
- We'll provide instructions on the return process.
3. Refunds:
- Refunds will be processed to the original payment method. Refunds would be done via bank transfer.
- Please note that shipping charges are non-refundable.
-NOTE: amount excluding delivery charges will be refunded .
We appreciate your understanding. If you have any questions, feel free to reach out to us at [ritzpakistan4@gmail.com]. Thank you for choosing Ritz Clothing!